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Phone: + 39 041 51 02 028
Email: info@automationware.it
Via Luciano Cacace, 5-7, 30030 Maerne VE
Monday to Friday CET 09.00 19.00

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FAQ

Frequently Asked
Questions and Answers

Will you provide product layouts? In which format?

AutomationWare saves some of the product configurations in Solidworks STEP files, to easily load them in CAD
 Furthermore, AutomationWare retains every project over time in archives with protection against cyber-attacks

What types of guarantee does AutomationWare offer?

The terms of sale are described on the T&C You will find info about the terms of sales on the T&C page. All products are automatically covered by a one- year guarantee, with the possibility to extend it to 3 years. Continues duty cycles actuators are covered by a minimum-3-year product guarantee.

Customer support in Italy and abroad

A global network of distributors and partners helps us offer a quick and direct support to all customers

We also hold a large stock in site and provide product support on discontinued products too (maximum obsolescence: 5 years). 

Offers, spare parts and product support will be available within 24-48 hours. 

What does ROS stand for?

The Robot Operating System (ROS) is a set of software libraries and tools that help you build robot applications. From drivers to cutting edge algorithms and powerful development tools, ROS has what you need for your next robotics project. And it’s all open source. (Such like Linux).  More information available on the RoboVu page. Find out more

Would it be possible to take a plant tour or meet one of your design engineers?

Our company offers factory tours to give you the opportunity to learn more about the technologies we use and the manufacturing methods we employ

A visit to our mechatronics and robotics laboratories will be an opportunity to learn more about next generation open-source collaborative robotics. To book/organize/take a tour, please send a request to info@automationware.it

Are there any internship opportunies? Can I use your R&D labs for my degree thesis?

AutomationWare’s objective is to develop a local innovation ecosystem. Universities and technical institutes can be key partners in this process, so we encourage them to collaborate with us to reach this goal together. For more information, please go to the career page and register.

FAQ

Frequently Asked Questions and Answers

Will you provide product layouts? In which format?

AutomationWare saves some of the product configurations in Solidworks STEP files, to easily load them in CAD
 Furthermore, AutomationWare retains every project over time in archives with protection against cyber-attacks

What types of guarantee does AutomationWare offer?

The terms of sale are described on the T&C You will find info about the terms of sales on the T&C page. All products are automatically covered by a one- year guarantee, with the possibility to extend it to 3 years. Continues duty cycles actuators are covered by a minimum-3-year product guarantee.

Customer support in Italy and abroad

A global network of distributors and partners helps us offer a quick and direct support to all customers

We also hold a large stock in site and provide product support on discontinued products too (maximum obsolescence: 5 years). 

Offers, spare parts and product support will be available within 24-48 hours. 

What does ROS stand for?

The Robot Operating System (ROS) is a set of software libraries and tools that help you build robot applications. From drivers to cutting edge algorithms and powerful development tools, ROS has what you need for your next robotics project. And it’s all open source. (Such like Linux).  More information available on the RoboVu page. Find out more

Would it be possible to take a plant tour or meet one of your design engineers?

Our company offers factory tours to give you the opportunity to learn more about the technologies we use and the manufacturing methods we employ

A visit to our mechatronics and robotics laboratories will be an opportunity to learn more about next generation open-source collaborative robotics. To book/organize/take a tour, please send a request to info@automationware.it

Are there any internship opportunies? Can I use your R&D labs for my degree thesis?

AutomationWare’s objective is to develop a local innovation ecosystem. Universities and technical institutes can be key partners in this process, so we encourage them to collaborate with us to reach this goal together. For more information, please go to the career page and register.

Dear Applicant Automationware

Congratulations!

We are pleased to inform you that, following the expert evaluation and summarizing the final results of the agROBOfood Open Call Industrial Challenges, your Project Proposal “HyFlexyBot Flexible Robot “has been selected for funding.

“The proposal was presented with sufficient details. From the technical point of view, a standard application for packaging/palletizing in food industry is proposed using a new cobot based on the top of a mobile unit and integrated on ROS. The main novelty of the proposal is the easy reconfiguration and the cobot itself since it is unique on the market (25kg payload for collaborative robots). The business analysis was sufficiently presented, and the analysis was convincing. The socio-economic aspects were addressed as well. The team is well established and have the necessary expertise.

The proposal describes an autonomous mobile palletization system to be applied in food processing industry with special attention on non-contamination of food. The background is overall well explained. Impact and benefit are comprehensible. The system may be of additional interest, due to the current COVID-19 situation. Problems in the meet processing industry are named. The concept of providing an autonomous mobile platform plus a sophisticated robot arm appears as a good way of working in low structured environment.

The European Union has decided to grant a financial contribution for the implementation of agROBOfood through the Horizon 2020 Programme.